How Does AvantiDestinations.com Protect Your Privacy?
Your privacy is important to us. No, your privacy is extremely important
to us! By participating in the Council of Better Business Bureau's
BBBOnLine Privacy Program, we have made a commitment to meet the
program's strict requirements regarding how we treat your information
and have had our policy reviewed by BBBOnLine. Further information
about this program is available at www.bbbonline.org.
As a visitor of AvantiDestinations.com, you have free access to our
extensive database of information, so you can design and purchase your
next vacation using the latest, most comprehensive travel information.
AvantiDestinations.com is the sole owner of information collected on this
site. We will not sell, share, or rent this information to others in ways
different from what is disclosed in this statement. We are committed to
strictly controlling the use of any information you provide to
Find out how by reading the following:
AvantiDestinations.com uses 2 types of registration:
- Optional user registration, which allows you to browse destination
information. receive e-mail communications from us (optional), and plan
- Passenger registration, which is required and which allows us to fulfill
User registration is optional for tourist information and planning features.
However, a user may want to complete our registration form and provide
us with their e-mail address. This allows the user to receive e-mails
with their trip details (if you choose) and also allows users to receive
our exciting newsletter and special deals alerts about new offers and
services and money-saving deals.
However, you may always decline to receive these e-mail messages. Please
see our Opt Out policy described below. This registration is optional,
but encouraged so we can customize the content of the Web site to better
meet your specific needs and improve our products.
In order to book with AvantiDestinations.com, we require the following information:
passenger information (first and last name), delivery information (name,
mailing address, day and alternate phone number, e-mail address), and
credit card information (card type, number, expiration date, cardholder's
name, billing address).
This information is used for billing purposes, to fulfill your travel
reservations (air, car, train and hotel reservations), and allows us to
contact you for customer service, should there should be difficulty with
processing your reservation. In addition, your e-mail address is collected
to send you an e-mail message confirming each reservation you request
Note that by purchasing from AvantiDestinations.com, you will not be automatically
registered to receive e-mails other than those that confirm or otherwise
relate to your travel plans.
No, this is the "other kind" of cookie! A cookie is a piece
of data stored on the user's hard drive containing information about the
means of collecting any personally identifiable information while on our
Web site. Once the user closes their browser, the cookie simply terminates.
For instance, by setting a cookie on our Web site, a regestered user would
not have to log in a password more than once, thereby saving time. If
a user rejects the cookie, they will be able to use the information section
and our planning features, but will have to register first whenever wishing
Cookies enable us to track and target the interests of our users to
enhance their experience on our site.
top of page
LOG FILES, IP ADDRESSES
We collect IP addresses only to obtain various types of statistics about
our Web site usage, such as the most frequently requested pages and paths
followed, as well as other system administration tasks. Log files information,
such as IP Addresses, are not linked to personal information.
top of page
SHARING YOUR INFORMATION
When you reserve or purchase travel arrangements
through AvantiDestinations.com, we provide some information about you (such
as name) to the airline, car rental agency, train company, hotel, or other
third parties involved ensuring the successful fulfillment of your vacation
arrangements. We do not sell individual customer names or other private
profile information to 3rd parties. Occasionally, AvantiDestinations.com will
hire a 3rd party to act on our behalf for projects such as market research
surveys and/or contest entry processing, and will provide information
to these 3rd parties specifically for use in connection with these projects.
The information we provide to such 3rd parties is protected by a confidentiality
agreement and is to be used solely for completing a specific project.
However, the sharing of personal information is necessary to provide travel
arrangements; if the users feel uncomfortable and don't want their information
shared, then they should not book travel through our site.
In the "Trip Planning Suitcase" where passengers can plan and store
itineraries they are currently working on, these are stored in a public
folder and can be accessed and viewed by others. Only the name of the
Itinerary, for example "Rome Venice Package" and the itinerary will be
displayed, and no personal information is available. Once the
passenger turns their planning itinerary into an actual booking, this
is no longer accessible to others.
top of page
NEWSLETTER AND E-MAIL
AvantiDestinations.com's newsletter, special offer e-mails, and site and
service update e-mails are optional benefits sent to interested members
to provide the latest travel news. Your personal e-mail address is
needed to subscribe to our newsletter. Special offer e-mails provide
news about your favorite places or update you with information
concerning the vacations and destinations for which you express
interest. Sites and services update e-mails will let you know about new
functionalities of the site. However, you may always decline to receive
Further information regarding how to subscribe to our newsletters,
will be coming soon!
top of page
ON-LINE CONTESTS AND SURVEYS
From time-to-time, AvantiDestinations.com will organize or sponsor contests,
giving members the opportunity to win prizes, including travel-related
prizes. We might also request information from users via surveys. Participation
in these contests is completely voluntary and users therefore have a choice
whether or not to disclose information requested, including contact information
(such as name and shipping address), and demographic information (such
as zip code and age group). Contact information will be used to notify
the winners and award prizes. Survey information will be used for purposes
of monitoring and improving the use of and satisfaction with the Web site.
Our users are given the opportunity to opt out of having their information
used for purposes not directly related to our Web site at the point where
we ask for the information.
AvantiDestinations.com will conduct exit surveys with outside partners. These
will be opt-in surveys and will not take place on our site. Information
will include behavior information (frequency, return, overall quality)
and customer feedback (content, appearance, security). Participation is
completely voluntary and users therefore have a choice whether or not
to disclose this information. Please refer to the concerned partner's
top of page
Our Web site contains links to other sites. Please be aware that AvantiDestinations.com
is not responsible for the privacy practices of such other sites. We encourage
our users to be aware when they leave our site and to read the privacy
statements of every Web site that collects personal identifiable information.
The AvantiDestinations.com privacy statement applies solely to information
collected by the AvantiDestinations.com website.
top of page
This Web site takes every precaution to protect our users' information.
When users submit sensitive information via the Web site, their information
is protected both online and offline. Your credit card transaction will
be authorized through a credit card processor. All information you provide
to AvantiDestinations.com is transmitted using SSL (Secure Socket Layer) encryption.
SSL is a proven coding system that lets your browser automatically encrypt
and scramble data before you send it to us. While on a secure page, such
as our order form, the lock icon on the bottom of Web browsers, such as
Netscape Navigator and Microsoft Internet Explorer, becomes locked, as
opposed to unlocked, or open, when you are just surfing. You may also
double check if the address line begins with "https:" to make
sure that you are currently on a secure page. While we use software encryption
to protect sensitive information online, we also do everything in our
power to protect user information offline. All of our users' information,
not just the sensitive information mentioned above, is confined to our
offices. Only employees who need the information to perform a specific
job (for example, our billing clerk or a customer service representative)
are granted access to personally identifiable information. Our employees
must use password-protected screensavers when they leave their desks.
When they return, they must re-enter their password to re-gain access
to your information. Furthermore, ALL employees are kept up to date on
our security and privacy practices. Any time new policies are added, our
employees are notified and/or reminded about the importance we place on
privacy, and what they can do to ensure our customers' information is
protected. Finally, the servers used to store personal identifiable information
are kept in a secure environment, behind a locked enclosure.
top of page
ACCESSING, CORRECTING, AND/OR UPDATING PERSONAL
If a user's personal identifiable information (such as zip code) changes,
if a user no longer desires AvantiDestinations.com's services, or if a user
simply wishes to access their information, the company will provide a
way to access, correct, update, or remove that user's personal data. This
can usually be done at "My Account", under the "My Profile"
section, or by e-mailing Customer Support at
top of page
NOTIFICATION OF CHANGES
on the Web site so our users are always aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose it. If
at any point we decide to use personal identifiable information in a manner
different from that stated at the time it was collected, we would notify
users by way of e-mail. Users will have a choice as to whether or not
we use their information in this different manner. We will use information
collected. If, despite the efforts made by AvantiDestinations.com to protect
you should e-mail us at customerrelations@AvantiDestinations.com or call at
1 (877) 471-3876 immediately.
top of page
OTHER INFORMATION ABOUT MY PRIVACY
AvantiDestinations.com may disclose member information if required to do
so by law, court order, as requested by other government or law
enforcement authority, or in the good faith belief that disclosure is
otherwise necessary or advisable including, without limitation, to
protect the rights or properties of AvantiDestinations.com or when we have
reason to believe that disclosing the information is necessary to
identify, contact, or bring legal action against someone who may be
causing interference with our rights or properties, whether
intentionally or otherwise, or when anyone else could be harmed by such
Contact for Privacy:
top of page